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Home | Terms & Conditions

Terms & Conditions

0845 Telephone Charges

Following a consultation process, the telecoms regulator Ofcom is due to implement changes to non-geographic numbers beginning with 08 and 09. They come into effect on 1st July 2015. The aim is to make the cost of calling these numbers clear for everyone. Calls will cost Xppm plus your phone company's access charge.

*Calls to 0845 numbers are typically charged at between 7p per minute, depending on the time of day for landline customers, plus a call set-up fee*

*Calls from mobile phones generally cost between 5p and 40p per minute*


Payment can be made in several ways:

* Online Credit or Debit card
* Telephone Credit Card or Debit Card
* Cheque* or Postal Orders

* Please note: Cheques take 5 working days to clear and orders cannot be sent out until clearance has been obtained.

It is the responsibility of the customer to provide an address where the goods can be received. If you cannot be at your address to accept you delivery, get it delivered to your workplace or a neighbour.

All Prices include VAT

Should you request for any goods to be left unattended or with a neighbour, please ensure that the area is secure and easily accesible for the delivery driver. Please note we cannot be held responsible should the goods go missing or be damaged.

All claims for non delivery or shortages must be made within 10 days of placing your order after this period we cannot be held responsible.

We (the above companies) cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.

If for any reason, we are out of stock of a certain item or items – Party Domain Limited reserves the right to replace them with an item of similar style, colour and theme at the same price or of greater value. We will, of course choose the most appropriate item as a substitute.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or cancelling.

The cooling off period is 14 working days. Your rights under the Distance Selling Regulations entitle you to cancel an order up to 14 days after the goods have been received and to receive a refund within 30 days - Please see our Returns Policy for further Information. The right to cancel can be exercised in writing or in another durable medium.
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You can contact us by e-mail :

Or in writing to:
Party Domain Limited
Unit 30 Corringham Road Industrial Estate,
Gainsborough Lincolnshire,
DN21 1QB

Phone: 0845 2300 331
Fax: 01427 810 174

Company Registration no: 5080728
VAT Number: 842 3037 52